Informativa sulla privacy

PRIVACY POLICY

1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1

We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how we handle your personal data when using our website. Personal data refers to all data by which you can be personally identified.

1.2

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Noir London. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3

For security reasons and to protect the transmission of personal data and other confidential content (such as orders or enquiries), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the “https://” in your browser’s address bar and the lock symbol.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website for informational purposes only (i.e. without registering or submitting information), we collect only the data that your browser transmits to our server (“server log files”). When you access our website, the following data is collected, which is technically necessary to display the website:

  • The website visited

  • Date and time of access

  • Amount of data transferred (in bytes)

  • Referrer URL

  • Browser used

  • Operating system used

  • IP address (if applicable, in anonymised form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used otherwise. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

3) COOKIES

To make visiting our website attractive and to enable certain functions, we use cookies on various pages. Cookies are small text files stored on your device.

Some cookies are deleted after the end of the browser session (session cookies). Other cookies remain on your device and allow us or our partners to recognise your browser on your next visit (persistent cookies).

Cookies may collect and process user information such as browser data, location data, and IP addresses. Persistent cookies are automatically deleted after a specified period.

Some cookies simplify the ordering process (e.g. saving shopping cart contents). If personal data is processed, this occurs under Art. 6(1)(b) GDPR for contract execution or Art. 6(1)(f) GDPR for our legitimate interests in optimal website functionality and a user-friendly experience.

You can configure your browser to inform you about cookies, allow cookies individually, or reject them entirely. Please note that disabling cookies may limit website functionality.

4) CONTACTING US

When contacting us (e.g. via contact form or email), personal data is collected. The data collected is used exclusively to respond to your enquiry and for technical administration. The legal basis is Art. 6(1)(f) GDPR. If the enquiry aims at concluding a contract, Art. 6(1)(b) GDPR also applies. Data is deleted once the enquiry has been fully processed, provided no statutory retention obligations apply.

5) DATA PROCESSING FOR CUSTOMER ACCOUNTS AND CONTRACT PERFORMANCE

Personal data is collected and processed pursuant to Art. 6(1)(b) GDPR when you provide it for contract execution or account creation. Customer accounts can be deleted at any time upon request. Data is retained in accordance with tax and commercial retention periods and deleted thereafter unless further consent has been given.

6) USE OF DATA FOR DIRECT MARKETING

6.1 Newsletter Subscription

When subscribing to our newsletter, we send regular updates. Only your email address is required. We use the double opt-in process. You may unsubscribe at any time.

6.2 Newsletter for Existing Customers

If you provided your email during a purchase, we may send you offers for similar products. You may object at any time.

7) DATA PROCESSING FOR ORDER HANDLING

Personal data is shared with shipping companies and payment providers as required to fulfil orders (Art. 6(1)(b) GDPR).

Payment Providers

  • PayPal

  • SOFORT / Klarna

Each provider processes data according to their own privacy policies.

8) REVIEW REMINDERS

If you have given consent, we may send a one-time email reminder to review your purchase. Consent can be withdrawn at any time.

9) SOCIAL MEDIA PLUGINS

This website uses social media plugins (Facebook, Instagram, Google+) via the Shariff solution, which prevents automatic data transfer. Data is only transmitted when you actively click a plugin.

10) ONLINE MARKETING

We use tools such as Google DoubleClick and Google Ads Conversion Tracking to display relevant advertising and analyse campaign performance based on legitimate interests (Art. 6(1)(f) GDPR).

11) WEB ANALYTICS

This website uses Google Analytics (Universal Analytics) with IP anonymisation. You may opt out via browser settings or Google’s opt-out tools.

12) RETARGETING / REMARKETING

We use Facebook Pixel and Google Ads Remarketing with user consent to analyse and optimise advertising performance.

13) RIGHTS OF DATA SUBJECTS

You have the right to:

  • Access your data (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Withdraw consent (Art. 7(3) GDPR)

  • Lodge a complaint with a supervisory authority (Art. 77 GDPR)

Right to Object

You may object at any time to processing based on legitimate interests or for direct marketing purposes.

14) DATA RETENTION PERIOD

Personal data is retained in accordance with statutory retention periods. After expiry, data is routinely deleted unless required for contract fulfilment or legitimate interests.